THE HOTEL PHOENIX is committed to safeguarding the confidentiality, integrity, and lawful use of all personal information entrusted to us by our guests, partners, and visitors.
Information collected through reservations, check-ins, digital communications, and on-property interactions is used exclusively to facilitate your stay, enhance service quality, satisfy legal obligations, and maintain secure operational records.
We do not sell, rent, or disclose your personal data to third parties for independent marketing purposes. Any data sharing is strictly limited to service providers directly supporting THE HOTEL PHOENIX operations under binding confidentiality agreements.
Access to guest records is restricted to authorised personnel and governed by internal protocols designed to prevent misuse, unauthorised disclosure, and inappropriate retention beyond necessary statutory or operational periods.
By engaging with THE HOTEL PHOENIX, including through our digital channels and on-site services, you consent to the collection and processing of your data in accordance with this policy and applicable Indian data protection regulations.
For any privacy-related queries, rectification requests, or data access concerns, guests are invited to contact our management team via the official communication channels listed in the contact section of this page.